University of Connecticut University of UC Title Fallback Connecticut

Registration Difficulties


Registration can be a stressful experience when it doesn’t go as planned. Many registration difficulties can be avoided by looking at the Class Detail for a given course section. When conducting a class search, be sure to click on the section number to view the Class Detail; important information about instructor consent, prerequisites, and reserved seats is indicated in this area.

Registration Appointments

Students are assigned a registration appointment time based on semester standing (number of credits earned). You can view the date and time in which you are eligible to begin registering for courses in the Student Administration System (i.e., PeopleSoft). Be sure you are looking at the correct term, as appointment times for Intersession and Summer Sessions may also be visible and occur earlier.

When registering for the fall semester, be aware that there is a two-month period during the summer (mid-May through mid-July) in which registration is closed for block enrollment. Block enrollment is when incoming freshmen and transfer students register for courses. A number of seats in many introductory courses are reserved for students participating in block enrollment; being aware of these seat reservations can make your registration experience go more smoothly. You can read more about how block enrollment affects registration in the Reserved Seats section, below.

Hold(s) on Your Account

Having a hold on your account prevents you from being able to register. Login to the Student Administration System (i.e., PeopleSoft) to view the hold, and follow the instructions to resolve the hold.

The Biology Advising Center doesn’t typically place holds, so holds instructing you to see your advisor should be resolved with your other department (for double major and dual degree students) or the CLAS Academic Services Center.

Instructor Permission Requirements

Some courses require instructor consent to register. Instructor consent requirements are indicated in the Enrollment Information section of the Class Detail.

Instructor consent can be obtained by contacting the instructor, following their enrollment vetting process, and registering with a permission number.

Requisite Requirements

The Student Administration System (i.e., PeopleSoft) will automatically prohibit enrollment for courses in which you do not meet the requisite requirements (including recommended preparation prerequisites). Requisite requirements are indicated in the Enrollment Information section of the Class Detail.


Reserved Seats

Many sections have reserved seats for various reasons: major restrictions, honors, block enrollment (freshman and transfer student orientation/registration). In those cases, you may have to find a section with non-reserved seats available in order to enroll in that course. Information about seats reserved for honors students is indicated in the Notes section of the Class Detail.

Sometimes the section may appear to have available seats but you are still unable to register. This may be due to reserved seats for specific majors or block enrollment. The traditional Class Search does not show reservation of these seats; only the Dynamic Class Search feature indicates if seats are reserved for specific majors or block enrollment. The Dynamic Class Search can be found in the Self Service area of the Student Administration System (i.e., PeopleSoft). Alternatively any user may use the Dynamic Class Search by navigating to the Student Administration System login page, clicking “Welcome Guests” in the upper right corner, and clicking the middle “Dynamic Class Search” option.


Lack of Seats

A lack of available seats is also a common registration problem. Sometimes, the course has other sections that are available; taking the course requires being flexible and open to “undesirable” meeting times (i.e. 8:00am or evening courses).

In other instances, the course has no more unreserved seats available in any section. Instructors rarely increase the number of seats in the course to make room for the student.

Students wanting to register for full courses are encouraged to try and create some sort of working schedule; then, patiently and repeatedly check the system for an open seat. Many students register for one more class than they intend to take, dropping it at the beginning of the term; with repeated checking, you may be lucky enough to come across this seat when it becomes available. Seats are most likely to appear during the few weeks right before the start of the term. With patience and perseverance, many students are able to solidify a schedule with which they are happy by the start of the term.

Wait Lists

Activating wait lists is a decision made at the departmental level. Please utilize wait lists available for courses in departments that make them available. Some departments, like the math department, use a wait list system different than the Student Administration System (i.e., PeopleSoft). In most cases, the department’s website will instruct you how to proceed.


Permission Numbers

As explained above, common reasons for needing a permission number include registering for a course requiring instructor consent and overriding course requisites. (A permission number will not override maximum credit restrictions; exceeding the credit limit for a term requires an Excess Credit Request.) Should you need a permission number, contact the instructor for one; In most cases, permission numbers can only be given out by the instructor.

Please be aware that instructors receive an overwhelming request for permission numbers, and each has their own method for processing requests. Some instructors will entertain requests based on some sort of priority (e.g., first come, first served; majors first, minors second, other students; class standing; class attendance). Other instructors do not issue permission numbers, and this policy may be communicated with non-responsiveness.


Instructor Non-Responsiveness

Should you need to contact the course instructor during registration, please be aware that registration occurs during the busiest time of the year for faculty. Additionally, many faculty are also on break during the summer months and winter recess. Unfortunately, this can result in faculty lack of responsiveness to student emails and phone calls.

For most instructors, email is the best method of contact. Please be sure to look up his/her correct email address in the UConn Phonebook. Do not consider email a failed method until you have tried 2-3 times over the course of 1-2 weeks: email the instructor, wait 2-3 business days; send a follow-up email; wait another 2-3 business days.

When email fails, visiting a faculty instructor during office hours may be a better approach.

Lastly, many instructors wait to give out permission numbers the first day of class. If you are unable to reach the instructor prior to the start of the term, fill your schedule with a different “just-in-case” course, and meet with the instructor after class the first day.